This template allows you to set a goal for minutes of inbound talk time, and see your progress towards it.
Setting Up the FYF – Inbound Talk Time Goal Report
From the chart tab, you’ll see this report is a solid gauge.
![From the chart tab, you'll see this report is a solid gauge to show your inbound talk time goal.](https://web.graphly.io/wp-content/uploads/1-84.png)
Now let’s head to the “Options” tab. First, you can select your date range.
![Now let's head to the "Options" tab. First, you can select your date range to choose your Inbound Talk time from.](https://web.graphly.io/wp-content/uploads/2-81.png)
Next, you will need to input your goal.
![Next, we'll input our goal.](https://web.graphly.io/wp-content/uploads/3-77.png)
Most users choose to leave the percentages of the progress colors untouched, but you can customize them if so desired.
![Most users choose to leave the percentages of the progress colors untouched, but you can customize them if so desired.](https://web.graphly.io/wp-content/uploads/4-72.png)
For ultimate control and customization, check out the “Criteria Builder“. This way you can filter data by any field on the contact record.
![For ultimate control and customization, check out the "Criteria Builder". This way you can filter data by any field on the contact record.](https://web.graphly.io/wp-content/uploads/5-61.png)
Relevant Articles
- How to Set Up the FYF – Outbound Talk Time Report
- How to Set Up the FYF – Outbound Average Call Duration Report
Create Your Free Graphly Dashboard
You don’t need to struggle to find the data you need from your Infusionsoft or Keap application. Create a free visual dashboard using the Graphly Lite plan. Using Graphly Lite, you get 1 user, 2 dashboards, and access to our 10 most widely used report templates. These templates include:
- Tags Applied
- Tags Applied Goal
- Leads
- Gross Revenue
- Appt | Note | Task Summary
- Email List Health
- Refunds
- Campaign Email Stats
- Text Widget Area
If you don’t already have a Graphly account, click here to get a Graphly Lite account so you can start making more informed decisions and grow your business.