Today’s update is a little more technical in nature as it has to do with how Graphly communicates with Keap to sync and serve up data. With that being said, if you’re a user of our service, there is action we required of you in order to take advantage of these enhancements. Over the last few months, we’ve rebuilt our sync engine to make many enhancements that will help us scale our service as our user base rapidly expands.
Product Updates
Laser-Focused Tag Conversions
Since the launch of Graphly more than 4 years ago, there has been one report that has risen above the rest in popularity. Regardless of the niche or industry that a business operates in, we often see this same report on dashboard after dashboard. What is it you ask? It is
It’s All About Customer Retention
“Did you know that it costs five times as much to attract a new customer than to keep an existing one?”
“It is six times more expensive to attract a new customer than it is to retain an existing one.”
“It costs 7x more to obtain a new customer than to keep an existing one.”
Fix Your Funnel Reports
BIG ANNOUNCEMENT: For the last 3 years we have focused our efforts on making the best reporting tool for Infusionsoft. Today we’re ditching that endeavor in order to create the best reporting platform for the entire Infusionsoft Ecosystem. What does that mean exactly?
5 New Email Marketing Reports
Existing insights include the best days and times to send email to your specific list, revenue associated with indivdual emails, a break down of products sold by email, a clear view of your overall list health and grouped Sends, Opens and Clicks of campaign emails.
Time Zone Support is Here!
Earlier this year Keap introduced a few updates to how saved searches perform for users across different time zones with in the same application. One thing that remained the same was that regardless of the time zone selected with in the UI, Keap still records all timestamps stored in their database in EST. Up until this point, Graphly has used the EST timestamp to establish the start and end of days. If your time zone happened to be EST, life was good. Otherwise, this standard approach used by most reporting tools presented challenges for users outside of the EST time zone.
Pipeline Progression & Digression
Have you ever asked, “what happened to those deals we had in the pipeline last week? Or last month…or last quarter, etc.” If so, you’re not alone. Today we’re releasing two new reports that will supply you with the answer to that question.
Measuring Growth
Growth – a goal of almost every business, ought to be measured if it is to be realized. With today’s product update, we’re releasing 3 new reports designed to measure growth.
Comparing Opportunity Stats
We often see dashboards that utilize the same report template with varying criteria per report for multiple side-by-side reports. The most common instance of this occurs when managers are attempting to compare the performance of sales reps to each other.
Grouping Tags
Over the last few years there have been a handful of reports that have remained dashboard favorites for our users. Two of which are Tags Applied and our coveted Tag Funnel. Today we released new versions of these reports that include grouping tags together for different purposes. Watch the video explanation to see how you can put these new reports to good use:
